In the context of value chain analysis, 'operations' refers to which activities?

In value chain analysis, 'operations' specifically pertains to the processes involved in the actual production and manufacturing of goods or services. This includes activities like transforming raw materials into finished products, managing production schedules, and ensuring quality control. It is a critical part of the value chain since it directly impacts the efficiency of production, cost management, and ultimately, the value delivered to customers.

By optimizing operations, a company can improve its overall strategic position, enhance productivity, and respond effectively to market demands. The effectiveness of operations can directly affect the company’s competitiveness by influencing both cost structures and product quality.